Business profile and plan

Settings › Profile holds the details customers see: name, type, city, phone, address, and Logo URL.

• Time zone decides when your day, week, and month start for limits and bookings.
• Default language is the language customers see first when they open your QR link. They can still switch.

Settings › Plan & Limits shows your current usage against the plan: queues, operators, customer joins per day, week, and month, bookings this month, and how long history is kept.

When a limit is reached, new customers see a friendly message and can try again later. Existing customers are not affected.

Pro raises the limits to 250 customers a day, 3 queues, 5 operators, unlimited bookings up to 30 days ahead, and 30 days of history. Payment is arranged by hand, so upgrading is a request:

1. 1In the Upgrade to Pro card, enter your WhatsApp number. Use the number you actually use on WhatsApp, because that is where we contact you.
2. 2Check the Email, choose the Period, add a note if you like, and tap Send request.
3. 3We contact you on WhatsApp to arrange payment. As soon as payment is confirmed your plan changes and you get an email with the end date.

Help & Support lets you Open WhatsApp or Compose email to the Dawrak team, with your business details filled in. The owner also sees Restart Tour, which replays the welcome tour. Open the guide brings you back here.