Set up remote booking

Remote booking turns a queue into a booking page. Customers pick a time from your link and get a confirmation by email and push. They join the live line only when they check in, so walk-ins are never pushed aside by people who are not there yet.

• Appointments mode suits clinics, salons, and offices. Checked-in bookings are called between walk-ins.
• Reservations mode suits pitches, courts, and studios. A booking holds the whole block, and walk-in groups use the gaps. See the reservations guide.

1. 1Open the queue and scroll to the Remote booking card.
2. 2Tap Enable remote booking.
3. 3Pick a Business type: Clinic, Salon / barber, or Sports pitch. The preset fills in sensible rules you can change.
4. 4Set the Weekly schedule. Add one or more ranges per day with Add range, or use Copy to all days. Days without a range stay Closed.
5. 5Tap Save booking settings, then Copy link and share it.

• Slot length (min) and Bookings per slot set the size of each time.
• Booking horizon (days) is how far ahead people can book. The Free plan allows up to 7 days.
• Minimum notice (min) stops last-minute bookings.
• Bookable share of slots (%) keeps the rest of the day free for walk-ins.
• Bookings per walk-in (K) is how many checked-in bookings may be called before the next walk-in.
• Check-in opens before (min) and Grace after slot time (min) set when a customer can say they arrived, and when a missed booking expires.
• Free cancellation until (min before): cancelling after this may count as a missed booking.

Tap Show advanced rules for the rest: Active bookings per phone, Allow remote "I'm here", Bookings need my confirmation, Reminder push 24 h before, Allow "running late" notices, and Track no-shows (strikes).

Under Closures, choose a start, an end, and a reason, then tap Close this range. Times inside it disappear from the booking page. Bookings already inside it are cancelled, and each customer gets a notice with a link to book again. Remove reopens the range.