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Create and manage queues

Create a queue, describe it for customers, and pause, close, or delete it.

Create a queue

A queue is one line of customers, such as a reception desk, a department, or a single chair. Each queue has its own QR code and link.

  1. 1Go to Queues and tap Create queue.
  2. 2Enter a Queue name. Name the service, not a person, for example "Reception".
  3. 3Add a short Description if you like. Customers see it when they scan the code.
  4. 4Tap Create.
The new queue form with name and description

The Free plan includes one queue. Settings › Plan & Limits shows your limits.

Your queues

The Queues page lists every queue with its status. Tap Open queue to run it, or Share QR to show its code.

The queues list with one active queue

Pause, close, or delete

Open a queue and tap Edit to change its name, description, or Status.

  • Active: customers can join.
  • Paused: nobody new can join. People already waiting keep their place and see a notice.
  • Closed: the queue stops accepting customers.
The edit queue form with the status field

Delete removes the queue and its history permanently. Only the business owner can delete a queue.